There’s a BIG difference between a Satisfied client and a loyal client. Never settle for “Satisfied”
As the Director of Client Services for The Bob & Ronna Group, Susan oversees all aspects of the business transactions from initial contract to closing. She provides accurate information to clients, real estate agents and vendors. She coordinates inspections, assists in negotiations regarding repairs, and coordinates completion of repairs. Susan also updates and maintains communication with clients, title officers, lenders, venters, etc. on a regular basis. Her goal is to provide world-class customer service to every homeowner.
Susan has been in the real estate industry since 1994 and has been a licensed REALTOR® since 1995. She is also a seasoned real estate investor and brings a wealth of real estate experience and knowledge to The Bob & Ronna Group.
Susan grew up in southern Pennsylvania but moved to Maryland in 1994. She currently resides in Howard County and enjoys spending time with her two children and dog.